🏥 Phoenix Foundation Privacy Policy

Effective Date: 2025-10-13

NHS Data Security & Protection Toolkit Compliant

🛡️ Your Privacy is Sacred

In the spirit of Ubuntu - "I am because we are" - we protect your personal information as we would protect our own community. Your healing journey data is handled with the highest level of security and respect.

1. Data We Collect

We practice data minimization in accordance with NHS and GDPR standards:

  • Essential Health Information: Only what's necessary for your healing journey
  • Progress Tracking: Anonymous metrics to improve our platform
  • Cultural Preferences: To provide personalized Ubuntu-centered experiences
  • Accessibility Needs: To ensure inclusive access for all users

2. How We Protect Your Data

Fort Knox Level Security:

  • 🔐 End-to-End Encryption: All health data encrypted in transit and at rest
  • 🏥 NHS Security Standards: Compliance with NHS Data Security & Protection Toolkit
  • 🛡️ Zero Trust Architecture: No system or user trusted by default
  • 🔍 Continuous Monitoring: 24/7 security monitoring and threat detection
  • 📋 Audit Logging: Complete audit trail of all data access

3. Your Rights (GDPR/NHS Compliant)

You have complete control over your data:

  • Right to Access: View all data we hold about you
  • Right to Rectification: Correct any inaccurate information
  • Right to Erasure: Request deletion of your data
  • Right to Portability: Export your data in a usable format
  • Right to Object: Opt out of data processing
  • Right to Withdraw Consent: At any time, for any reason

4. Cultural Data Sensitivity

Ubuntu Principle: We recognize that cultural identity and healing practices are deeply personal. All cultural information is handled with special care and respect for ancestral wisdom and community values.

5. Data Sharing & Third Parties

We do NOT sell, rent, or share your personal data.

Limited sharing only occurs for:

  • Healthcare provider coordination (with explicit consent)
  • Emergency situations (life-threatening circumstances)
  • Legal compliance (court orders, regulatory requirements)

6. Cookies & Tracking

We use minimal, essential cookies only:

  • Essential Cookies: Required for platform functionality
  • Analytics Cookies: Anonymous usage statistics (opt-in only)
  • Preference Cookies: Remember your accessibility and cultural settings

We do NOT use: Advertising cookies, social media trackers, or behavioral profiling

7. Data Retention

We keep your data only as long as necessary:

  • Active Use: While you're actively using the platform
  • After Account Closure: 30 days (then securely deleted)
  • Legal Requirements: As required by healthcare regulations
  • Anonymous Research: Anonymized data may be retained for platform improvement

8. International Transfers

Your data stays secure:

  • Data processed within EEA/UK jurisdictions
  • Any international transfers use appropriate safeguards
  • Full compliance with GDPR adequacy requirements

9. Security Incidents

In the unlikely event of a data breach:

  • Immediate containment and investigation
  • Notification to authorities within 72 hours
  • User notification if high risk to your rights
  • Full transparency about what happened and how we're fixing it

10. Contact Us

Data Protection Officer:

Email: privacy@oxytocin-learning.com

Subject Line: "Privacy Inquiry - Phoenix Foundation"

Response Time: Within 24 hours for urgent matters, 5 business days for standard inquiries

11. Changes to This Policy

We will notify you of any material changes to this privacy policy through:

  • Email notification (if you've provided an email)
  • Prominent notice on the platform
  • Updated effective date at the top of this policy

🌟 Ubuntu Promise

"Your privacy and dignity are fundamental to the healing journey. We commit to protecting your personal information with the same care and respect we would want for our own family and community. In Ubuntu spirit - your trust makes our service possible."

Regulatory Compliance

This privacy policy complies with:

  • 🏥 NHS Data Security & Protection Toolkit
  • 🇪🇺 General Data Protection Regulation (GDPR)
  • 🇬🇧 UK Data Protection Act 2018
  • 🏥 Health and Social Care Act 2012
  • 🔒 ISO 27001 Information Security Standards

This privacy policy was last updated: 2025-10-13T08:36:33.307Z